Business Skills Training
Online Business Skills Training Courses
CPD-accredited online business skills courses for employees at every level. Complete at your own pace, 24/7, with instant certification on passing.
CPD Accredited
Professional Development for Your Whole Workforce
Our Business Skills courses cover the essential workplace topics every employer needs to address — from GDPR and equality and diversity to customer service and communication skills. All courses are tutor-led, interactive, and CPD-accredited, giving your employees the professional skills they need and your business the documented evidence of training for compliance and development purposes.
Full Course Catalogue
Business Skills Courses
All courses are CPD-accredited, available 24/7, and produce a downloadable certificate on completion. Contact us for group bookings and volume discounts.
GDPR Awareness
Covers the key principles of the UK GDPR and Data Protection Act 2018, the rights of data subjects, how to handle personal data lawfully, and the responsibilities of employees in protecting data within their organisation.
From £20 + VAT
Enrol NowEquality and Diversity
Explores the principles of equality and diversity in the workplace, the Equality Act 2010, the nine protected characteristics, unconscious bias, and how employees can promote an inclusive working environment.
From £20 + VAT
Enrol NowCustomer Service
Covers the principles of excellent customer service, understanding customer needs and expectations, handling complaints professionally, and the impact of customer service on business reputation and success.
From £20 + VAT
Enrol NowCommunication Skills
Explores effective verbal and written communication in the workplace, active listening, adapting communication style to different audiences, and the role of clear communication in team performance and customer relations.
From £20 + VAT
Enrol NowConflict Resolution
Covers the causes of workplace conflict, techniques for de-escalating difficult situations, how to manage disagreements constructively, and the role of managers and employees in maintaining a positive working environment.
From £20 + VAT
Enrol NowTime Management
Explores practical time management techniques, how to prioritise tasks effectively, managing workload and deadlines, and strategies for reducing procrastination and improving personal productivity.
From £20 + VAT
Enrol NowTeamwork and Collaboration
Covers the principles of effective teamwork, understanding different team roles, how to communicate and collaborate productively, and the behaviours that contribute to high-performing teams.
From £20 + VAT
Enrol NowLeadership Skills
An introduction to leadership principles, different leadership styles, how to motivate and support a team, and the key skills required to lead effectively at any level within an organisation.
From £20 + VAT
Enrol NowWorkplace Stress Management
Explores the causes and effects of workplace stress, the employer's duty of care, the HSE Management Standards, and practical strategies for managing stress and supporting employee wellbeing.
From £20 + VAT
Enrol NowMental Health Awareness at Work
Covers common mental health conditions, how to recognise signs of poor mental health in colleagues, how to have supportive conversations, and the role of employers in promoting positive mental health at work.
From £20 + VAT
Enrol NowAnti-Bribery and Corruption
Covers the Bribery Act 2010, what constitutes bribery and corruption, the responsibilities of employees and organisations, and how to identify and report suspected bribery in the workplace.
From £20 + VAT
Enrol NowModern Slavery Awareness
Explains what modern slavery is, how to recognise the signs of exploitation and trafficking, the legal framework under the Modern Slavery Act 2015, and the responsibilities of businesses to prevent modern slavery in their operations.
From £20 + VAT
Enrol NowCyber Security Awareness
Covers common cyber threats including phishing, malware, and social engineering, how to protect business data and systems, safe online practices, and the responsibilities of employees in maintaining cyber security.
From £20 + VAT
Enrol NowSocial Media in the Workplace
Explores the appropriate use of social media at work, the risks of misuse including reputational damage and data breaches, employer social media policies, and best practice for employees using social media professionally.
From £20 + VAT
Enrol NowPresentation Skills
Covers the principles of effective presentations, how to structure and deliver a clear message, managing nerves, using visual aids, and techniques for engaging an audience in professional settings.
From £20 + VAT
Enrol NowReport Writing
Explores the principles of clear and professional report writing, how to structure a report effectively, writing for different audiences, and the importance of accuracy and clarity in business documentation.
From £20 + VAT
Enrol NowNeed a course not listed here? We have access to a much wider catalogue — get in touch.
Enquire About a CourseBest Value
Workplace Essentials Bundle
Give your whole team the core professional skills they need with our bundled package — covering the most important business skills topics at a significantly reduced price.
Get a Quote for Your Team
Whether you need to train two employees or two hundred, we can put together a package that works for your business. Contact us for a tailored quote.
The Benefits
Why Choose Online Training?
Available 24/7
Employees can complete training at any time — evenings, weekends, or during quieter periods — without disrupting your working day.
CPD Accredited
All courses carry CPD accreditation, ensuring the training meets a recognised standard and counts towards continuing professional development.
Instant Certification
Employees receive a downloadable certificate immediately on passing, giving you documented evidence of training for compliance and HR records.
Cost Effective
Online training eliminates travel costs, venue hire, and the need to take large groups off-site — making it a practical solution for businesses of all sizes.
Explore Other Training Categories
We also offer courses in Health & Safety and Health & Social Care.
Ready to Develop Your Team's Skills?
Contact Action Safety to discuss your training requirements. We can advise on the right courses for your workforce and arrange group bookings with volume discounts.